I will never divulge any personal or business details that arise during my work with you.
If I ever wish to mention anything about you, or the feedback you have given to me for instance in my marketing material, it will always be with your prior consent.
Advice and Recommendations
As part of the service offered, you may be given advice or recommendations. However I will never tell you that you must do something, the final decision is entirely yours. I therefore cannot accept responsibility for the consequences of any decision you may make.
My full fee is due on the day of the consultation.
Payment is usually made by online bank transfer (my bank details will be given to you) but accept cash if easier for you.
Any expenses incurred in advance of the consultation, such as flights, train fares, car hire, overnight accommodation, materials or other non-refundable expenses, are payable in advance and non-refundable.
Cancellation or postponement
Both parties have the right to cancel or postpone a consultation due to unforeseen circumstances.
In the event of less than 48 hours notice being given, I reserve the right to charge 20% of the agreed fee.
However there will be no charge in the event of cancellation or postponement resulting from unforeseen limitations caused by Covid-19.
You will be asked to sign a copy of these Terms and Conditions at the time of booking a consultation.